Puckstop.com Reviews

Puckstop.com has an overall rating of 4.5 based on 31 reviews. Customer feedback on Puckstop.com is mixed: Puckstop.com reviewers highlight positive aspects like wide selection of hockey gear, competitive pricing, fast shipping, which strongly appeal to hockey players and enthusiasts. However, Puckstop.com is often criticized for its customer service response times, occasional stock issues, website navigation challenges.

4.5/5.0

31 reviews

5 Stars

15

4 Stars

9

3 Stars

4

2 Stars

0

1 Star

0

All Puckstop.com Reviews (31)
JanetVelez_04
May 23, 2026
"Fit ended up being right"
I used the size guide and the skates ended up fitting well. I’ll admit I was second-guessing myself a bit while picking the size, because it still felt like kind of a guess, but it worked out fine in the end.
catherinegarden5329
May 19, 2026
"A Bit of a Saga, But They Fixed It"
Had an issue with my order and, because apparently life was getting too easy, it took a bit longer than expected to sort out. I did have to chase them, which wasn’t exactly the highlight of my week, but customer service eventually got back to me and fixed the problem. Not the smoothest experience ever, but they did make it right in the end, so fair enough. I’d probably use them again — just hoping next time comes with slightly less drama
allenpineda6984
May 17, 2026
"Refund came through, just took a while"
I had to return an order and the refund did eventually come through, but it took longer than I was expecting. Support did reply and everything, not instantly, but... yeah. It wasn’t a terrible experience, just kind of annoying waiting around and not really knowing when it would be sorted.
Richard_swan79
May 12, 2026
"Exchange went okay in the end"
I had to exchange some skates from Puckstop.com because I picked the wrong size. I sent them back and the new pair come through fine. The only thing is the email updates was a bit slow, so for a few days I wasn’t really sure what was happening. But it all got sorted in the end and the staff were helpful enough.
Charles_brown72
May 01, 2026
"Good prices, but shipping took a bit"
The prices were good, which is what got me to order in the first place. I wasn’t in a huge rush, thankfully, because the delivery did take longer than I expected. Not a dealbreaker, just one of those things where you’re checking the tracking like, okay… still there? Overall, I’d probably order again if I found another good deal.
Beverly.mancuso
April 09, 2026
"Quick payout, smooth experience"
Just wanted to share for anyone wondering — I got paid quickly and didn’t run into any issues at all. Straightforward experience, so if you’re on the fence, it worked out fine for me.
RosaSharpe
April 03, 2026
"I ordered a new stick and some tape…"
I ordered a new stick and some tape, and both showed up looking great. The stick feels really well made, not flimsy or cheap at all. I’ve used it a few times now while skating with my buddies, and it’s been solid with no issues. Definitely happy with the quality so far.
Leonard_eggleston80
March 21, 2026
"Good deals and easy discounts"
I ordered from puckstop.com after spotting a discount code, i was half expecting it not to work, but it went through fine at checkout. The price ended up being better than a few other hockey shops I’d looked at, which was a nice bonus.
Delivery was decent, and I liked that they had deals on the stuff I was already planning to buy. It wasn’t some super fancy shopping experience or anything, but it saved me money and I’d be happy to use them again.
Von_baker78
March 17, 2026
"Solid advice and an easy order"
I ordered some hockey gear from Puckstop.com and had a couple of questions before I bought anything. I’m usually wary of customer service teams because half the time it feels like they’re just reading from a script, but these guys actually seemed to know what they were talking about. They helped me with sizing and gave proper advice on what would suit me best. Made the whole process way easier than I expected. I’d definitely use them again.
JamesGross_38
March 15, 2026
"Quick Refund"
My refund came through fast, honestly. No hassle, no waiting around forever, just handled smoothly.
hello_salvador154
March 02, 2026
"Fast delivery, tracking could be better"
Ordered from puckstop.com and it showed up quickly. Actually a day earlier than I thought it would, which was a nice surprise. Box was in good shape. Everything was included. Only knocking off a star because the tracking barely updated at first, so I wasn’t really sure when it was coming. But overall, happy with the order.
elva-Cunningham
February 28, 2026
"I’ve used them before and overall had…"
I’ve used them before and overall had a good experience. There was one time they showed up a bit late, which was slightly annoying, but it wasn’t a huge deal in the end. Everything still went fine, and I’d be okay using them again.
Kathleen.ortega
February 28, 2026
"I used Puckstop for a few…"
I used Puckstop.com for a few bits of hockey gear it was all straightforward (which is exactly what I was hoping for). The prices seemed fair, and my order arrived when they said it would. No hassle, no messing about. I’d definitely use them again and would happily recommend them to mates.
FLEISHMAN
February 23, 2026
"Delivery Was Okay, But Tracking Was Frustrating"
My order arrived in good condition, so I was relieved about that. But the tracking updates were kind of frustrating and not always clear. I kept having to check on it myself because I wasn’t sure what was going on. It wasn’t a horrible experience, just a average one.
MattieDowning_75
February 20, 2026
"I was trying to find a…"
I was trying to find a few hockey bits that seemed to be sold out pretty much everywhere, and Puckstop.com actually had them in stock, which was a nice surprise. Ordering was simple enough and there wasn’t any hassle, so that was good. i was happy with it overall, even if it wasn’t exactly the most exciting shopping experience in the world.
April_wilson73
February 15, 2026
"Quick help, thankfully"
I was already tired of dealing with customer service stuff, so I wasn’t looking forward to asking about my order. But they got back to me fast and answered my question without making it a whole drawn-out thing, which I really appreciated
john_Murray79
February 12, 2026
"Quick help , no hassle"
They got back to me really fast and fixed my issue without making it complicated . Super easy experience overall
James_williams71
February 09, 2026
"Solid skate sharpening, no complaints"
Stopped in to get my skates sharpened before a game, and they felt great once I got on the ice. The edges were clean, nothing weird or uneven, and I didn’t have to mess around with them at all. I even noticed it on my first few turns, which almost never happens for me. They held up better than the last place I tried too, so I’ll probably just come back here next time. Also, random side note, I had a coffee in the car that somehow stayed warm the whole time, so the whole errand felt like a win...
johnlarocco6831
January 22, 2026
"I ordered a few hockey bits from puckstop.com…"
I ordered a few hockey bits from puckstop.com and everything arrived exactly as I’d chosen online. The sizes, colours, and little extras were all spot on, so I didn’t have to deal with any returns or follow-up emails, which was a relief. The packaging was fine too. The only reason I’m giving 4 stars instead of 5 is that delivery took a little longer than I’d hoped, but it wasn’t a major issue and the accuracy of the order was great
Pauline.mann
January 19, 2026
"Shipping Was Decent Enough"
Shipping wasn’t exactly pocket change, but it also didn’t make me gasp or anything. My order showed up in good shape and without any drama, so overall I’m okay with it

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